Last Updated: September 20, 2026
Hobby Handler ("we," "us," or "our") acts as the data controller for the personal information collected through our platform. We are committed to protecting the privacy of collectors, vendors, and event organizers by ensuring the security and integrity of your personal data.
To provide a seamless event management experience, we collect the following:
• Account Information: Name, email address, and billing details provided during registration.
• Event & Management Data: Information created by organizers, including vendor lists, floor plans, booth assignments, and event schedules.
• Usage Data: Automated information such as IP addresses, browser types, and interaction patterns collected to optimize platform performance.
To provide a high-quality experience, we use specialized third-party providers:
• Clerk: Provides account authentication, session security, and billing for existing Clerk subscriptions.
• Supabase: Provides database and file storage.
• Vercel: Provides web hosting and edge infrastructure.
• GitHub: Used for version control and deployment pipeline.
• Resend: Provides transactional email delivery.
• Stripe: Processes event, ticket, vendor, invoice, payout, and new and existing Stripe subscription payments. Your full payment-card details are never stored on our servers.
We retain your information as long as your account is active to provide uninterrupted service. Users may request deletion through the Account Dashboard. Limited records may be retained where required for legal, fraud-prevention, or financial record-keeping purposes.
Our defense-in-depth strategy includes:
• Encryption: SSL/TLS technology protects data in transit.
• Granular Access: Row Level Security (RLS) within Supabase ensures organizers and vendors can only access data they are explicitly authorized to see.
• Environment Protection: Secure environment variable management via Vercel.
Hobby Handler uses cookies to maintain your session and personalize your experience. While you can disable cookies in your browser settings, doing so may limit your ability to use certain features of the event management suite.
As a platform operating with users in Canada and internationally, we respect your rights to:
• Access the personal data we hold about you.
• Correct any inaccuracies in your information.
• Withdraw consent for data processing at any time.
• Request erasure of your personal information.
Questions about this policy? Contact us at privacy@hobbyhandler.app